PRIVACY POLICY OF PERSONAL INFORMATION:

 

Party Responsible for Personal Data and Address Processing. Hospital Hispano Americano, S. A. de C. V. located at Ave. Reforma 1000, Colonia Segunda Sección in Mexicali, Baja California, México, in accordance with the Federal Data Protection Act, has implemented the necessary mechanisms to safeguard your information, in order to prevent it from being misplaced, changed, destroyed and/or disclosed, except for the information requested by any relevant authority. Therefore, we have applied the Personal Information Confidentiality, Protection and Privacy Policy, by establishing physical, electronic and administrative procedures that are continuously evaluated by the Personal Data Department in order to control the use and disclosure of the information.

Privacy of Personal Information. Throughout your attention process, we may gather the following information: name, gender, occupation, date of birth, address, billing address, telephone number, email, name of the guardian, tax ID and official ID. The primary purposes for which this information is collected are to identify the patient, provision of healthcare, administrative procedures, billing services and for statistical purposes. We may also collect the following sensitive personal data: religion, genetic information, medical history and life style information, diagnosis and sexual preference; all this with the only purpose to support the correct diagnosis and appropriate treatment of the patient.

How we may use and disclose your health information: Your personal information collected by Hospital Hispano Americano, S.A. de C.V., will be used for the following purposes:

• To provide you with hospital care treatment, such as inpatient services, surgery, nursing assistance, pharmacy, lab work, radiology, pathological analysis, therapy, recovery, nutrition, and diet services.
• To register, study, analyze and update your medical history.
• For billing and collection services

Other purposes:

• For researching projects, registration and analysis of the health information.
• To update your medical history for further services.
• For statistical and market analysis.
• For marketing and advertisement of products offered by HOSPITAL HISPANO AMERICANO, S.A. DE C.V.

Information Disclosure: For purposes of hospital care treatment, inpatient services, surgery, nursing assistance, pharmacy, lab work, radiology, pathological analysis, therapy, recovery, nutrition, and diet services and to register, study, analyze and update your medical history, HOSPITAL HISPANO AMERICANO, S.A. DE C.V. may share, inside the country and abroad, your personal information with other health entities for the purposes outlined in this Privacy Policy. The health entities to which this information may be shared are laboratories, clinics, hospitals, research centers, insurance companies as well as any other health entity of the same corporation or any relevant authority. If it is necessary, we may use or disclose your personal information without your authorization with any affiliate of HOSPITAL HISPANO AMERICANO, S.A. DE C.V. in order to provide the health-care services or to update your medical history. Therefore, your personal information may not be shared to third parties outside HOSPITAL HISPANO AMERICANO, S.A. DE C.V. without previous written consent, except as provided in Article 10 of the Federal Data Protection Act that reads as follows: “Article 10. - The consent of the owner is not required to process the personal information when: I. It is required by law; II. The information object of process is held in sources accessible to the public, III. The personal information is subject to a preliminary procedure of dissociation, IV. It has the purpose to fulfill its obligations pertaining to a legal relationship between the owner and the guardian; V. If there is an emergency situation that might cause physical injury or serious damage to a person or their property. VI. The information is essential for medical treatment, to prevent, diagnose, provide or conduct the health care services while the owner is not able to consent as provided in the General Health Law and further legal provisions whenever said processing of information is performed by any person subject to professional secrecy or its equivalent, or VII. A relevant authority issues a decision.”

Right to Access, Amend, Erase or Oppose to your Personal Information and Consent Revocation (ARCO Application): You may execute your right to access, amend, erase or oppose to the processing of your personal information. Therefore, if you feel, at any time, that the medical information that HOSPITAL HISPANO AMERICANO, S.A. DE C.V. keeps of you is incorrect or incomplete, you have the right to access your information and the details of its processing, as well as to have it amended or deleted if it is excessive or unnecessary for the purposes for which they were collected and to oppose their processing. Please, send an email to our Department of Personal Information to This email address is being protected from spambots. You need JavaScript enabled to view it. or send a written request to Departamento de Datos Personales to the following address: Ave. Reforma 1000, Colonia Segunda Sección in Mexicali, Baja California.

If you do not wish that HOSPITAL HISPANO AMERICANO, S.A. DE C.V. processes your information for the purposes of Clause “II”, you may indicate your objection via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by sending a written request to Departamento de Datos Personales to the following address: Ave. Reforma 1000, Colonia Segunda Sección in Mexicali, Baja California.

If you do not wish that HOSPITAL HISPANO AMERICANO, S.A. DE C.V. discloses your information, send a written notice via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or send a written request to Departamento de Datos Personales to the following address: Ave. Reforma 1000, Colonia Segunda Sección in Mexicali, Baja California.
If you wish to limit the use and disclosure of your information, send a written notice via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or send a written request to Departamento de Datos Personales to the following address: Ave. Reforma 1000, Colonia Segunda Sección in Mexicali, Baja California. Patients from other countries will receive the relevant documents in their own language.

The written notice addressed to the Department of Personal Information should include the following information:

• Name of the owner of the information and date of the service.
• Owner’s address or email to send our reply to your request.
• Documents providing your identity, or an authorization to represent them (copy of ID or passport), or, where appropriate, the legal representation of the owner (copy of the power of attorney signed by the owner and the agent, and their official IDs).
• Description of the personal information for which you seek to claim any right.
• Any other element that expedites the identification of your personal information.

Information collected via local or remote electronic or optic communication. - The web server of HOSPITAL HISPANO AMERICANO, S.A. DE C.V. collects and saves the IP address/domain name of the visitors, any websites that may have referred them to our website, the visitor’s path, time spent and tools used while in the website, the zip code, browser and operating system among others. That information is collected and stored to measure the website activity and to identify the browsing trends that are not attributable to any specific individual. This information is collected through cookies, as well as other technological media and mechanisms such as pixel tags, web bugs, email links and web beacons among others. Most of the web browsers will disable, block or warn you before saving cookies. We suggest checking your browser specifications to enable cookies.

Changes to the Privacy Policy. This Privacy Policy may be changed at any time in order to comply with the legal and jurisprudential provisions, internal politics, new requirements for providing healthcare services by Hospital Hispano Americano, S.A. de C.V. or any other cause that Hospital Hispano Americano, S.A. de C.V. deems appropriate. In that case, such changes will be available at our website www.hospitalha.com, posted at signs in our premises or any other spoken, printed or electronic media that Hospital Hispano Americano, S.A. de C.V. may determine.

I declare under the penalty of perjury that I have read this Policy Privacy and that I fully understand its scope and contents. I hereby consent that Hospital Hispano Americano, S.A. de C.V. processes my personal information, my sensitive personal information and the transfer of said information in compliance with this Privacy Policy. In addition, I expressly consent to the treatment of my personal information for the purposes of Clause II of the Purposes of the Treatment of Personal Information