tres fotos

 

 

Mission

To become a private corporation devoted to provide comprehensive healthcare services, committed to the medical community and their patients to comply with the national and international quality standards and provide a professional, ethical and human hospital service transcending the region.

Vision

To strengthen our existing infrastructure through continuous investment and expansion in order to provide a better comfort for doctors and patients.

To exceed our own prestige of quality and warmth levels within the community.

To achieve international recognition and become a regional leader in the medical tourism.

 

 

Values

HIGH QUALITY 
We aim to achieve complete satisfaction of the human resources, to build a health care system for a new era and the acquisition of the most advanced equipment.

WARMTH 
The personnel must be emphatic and understanding of the necessities of our customers, by providing support and affection to those who require emotional support.

ETHICS 
Our staff always conducts themselves with the highest honesty, integrity, professionalism and congruency principles.

EXCELLENCE 
An attitude of our staff that always offer the maximum grade of quality in our services.

HONESTY 
The members of the staff show, at all times, human quality by acting and expressing themselves with coherence and honesty.

LOYALTY 
The Corporation is conducted truthfully, with the sense of belonging, gratitude and fidelity.

PROFESSIONALISM 
It is an attitude that considers technical capacity, responsibility and coherence.

 

Committees

 

Quality and Patient Security Committee-COCASEP

The primary goal of the Quality and Patient Security Committee is to enforce the compliance of the results outlined by the corporation’s Quality Policy in accordance with international standards as well as those provided in the National and State’s Health Programs.

Medical History Committee

The main object of the Medical History Committee is to accomplish the registration of the relevant clinical data in order to provide decision-support information while taking care of our patients in accordance with the corporation’s Policy of Quality as well as the national and international standards.

Bioethics Committee

The goal of the Bioethics Committee is to promote the respect for the human rights of our patients, their families, as well as the staff during the ongoing medical care procedure as outlined at the corporation’s Policy of Quality as well as the national and international standards.

Pharmacy and Therapeutics Committee

The main goal of the Pharmacy and Therapeutics Committee is to ensure that all the necessary actions are taken in order to detect, evaluate, analyze and prevent adverse effects related to the use of pharmaceutical products in compliance with the corporation’s Policy of Quality as well as the national and international standards.

Nosocomial Infections Committee

The objective of the Nosocomial Infections Committee is to undertake the necessary actions to preserve our patients safety by preventing hospital acquired illnesses at our facilities, in compliance with the corporation’s Policy of Quality as well as the national and international standards.

Patients Safety Committee

The primary goal of the Safety Committee is to take the appropriate actions to prevent the risk of our patients of suffering injuries as the result of the actions promoted to help them in compliance with the corporation’s Policy of Quality as well as the national and international standards.

Mortality and Prevention of Maternal and Perinatal Mortality Committee

The primary goal of the Mortality and Prevention of Maternal and Perinatal Mortality Committee is to take the necessary actions in order to ensure effectiveness and safety in patient care by implementing the guidelines of the evidence-based medicine in the selection of the best medical practices in compliance with the corporation’s Policy of Quality as well as the national and international standards.

Health and Safety Committee

The main object of the Health and Safety Committee is to ensure that the necessary actions are taken to prevent accidents and/or illnesses in the work area, in accordance with the corporation’s Policy of Quality as well as the national and international standards.

Hospital Disaster Committee

The goal of the Hospital Committee for Disaster is to take the necessary actions in order to identify and mitigate risks in the event of a disaster, defining strategies to ensure the continuity of the medical care for our patients in compliance with the corporation’s Policy of Quality as well as the national and international standards.

 

Quality Policy

 

To provide our practitioners and staff the necessary means in order to facilitate their professional practice in an efficient, secure, effective and timely manner, so we can provide our patients better personal service, respecting their rights, in comfortable and functional facilities, constantly improving the quality guidelines.

 

Quality Indicators

 

 

Annual Patient Satisfaction Indicator

indicadores anual

 

 

Quarterly Patient Satisfaction Indicator 

indicadores trimestral